PROBROU TERMS & CONDITIONS

Welcome to Probrou. These Terms & Conditions (“Terms”) govern your access to and use of Probrou, including the Probrou application, website, community features, product-sharing features, affiliate-related features, Store functionality, chat and communication features, API services, subscriptions, and other services provided by Probrou. By accessing or using Probrou, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use Probrou or its services.

For these Terms:

• “Probrou,” “we,” “us,” or “our” means Probrou, operated under the brand Vitledg.
• “User,” “you,” or “your” means any person accessing or using Probrou.
• “Store Owner” means a user who creates, owns, manages, or operates a Store on Probrou.
• “Customer” means a user who discovers, views, communicates about, or purchases a product or service from a Store Owner.
• “Content” means information, text, images, videos, product information, links, comments, messages, Store information, and other material submitted or shared through Probrou.

Probrou is a technology and community platform that may provide users with features including:

• Sharing product information.
• Sharing affiliate product links.
• Uploading and sharing products.
• Creating and managing Stores.
• Uploading product review videos.
• Creating and managing circles.
• Joining communities.
• Following other users.
• Discovering shopping-related content and deals.
• Communicating through posts, comments, chat, and other supported features.
• Discovering products and Stores.
• Connecting with Store Owners.
• Using the “Shop Now” functionality where available.
• Using supported Probrou API services.
• Accessing VIP Memberships, subscriptions, premium features, or other services that Probrou may offer.

Probrou may introduce, modify, restrict, or discontinue features from time to time. Probrou primarily provides technology for affiliate marketing and product sharing, content sharing, product discovery, community interaction, digital storefront functionality, and communication.

2.1 User-Shared Affiliate Links

Probrou may allow users to share affiliate links relating to products, services, websites, merchants, or other third-party offerings. Users may participate independently in affiliate programs operated by third parties. Probrou does not operate, own, manage, or control independent affiliate programs unless expressly stated otherwise.

2.2 Independent Affiliate Programs

Any affiliate relationship between a user and a third-party merchant, affiliate network, marketplace, or affiliate program is independent of Probrou. Probrou does not guarantee:

• Affiliate approval.
• Affiliate commissions.
• Affiliate earnings.
• Conversion rates.
• Payment of commissions.
• Availability of affiliate programs.
• Continued operation of third-party affiliate programs.

Users are responsible for complying with the terms and conditions of the affiliate programs they independently join.

2.3 Affiliate Disclosures

Users who share affiliate links are responsible for making any disclosures required by applicable law, regulation, platform rules, or the applicable affiliate program.

Users must not represent that Probrou endorses a product, merchant, service, or affiliate program unless Probrou has expressly stated such endorsement.

2.4 Affiliate Content

Users are solely responsible for the affiliate links, product information, reviews, descriptions, claims, and other content they publish. Affiliate links must not be:

• Fraudulent.
• Malicious.
• Misleading.
• Deceptive.
• Hidden in a way that violates applicable rules.
• Used to redirect users to harmful or prohibited content.
• Used to impersonate another person or business.

Probrou may allow users to upload, share, display, or discuss products and related information. Such content may include:

• Product names.
• Product descriptions.
• Product prices.
• Product images.
• Product videos.
• Reviews.
• Affiliate links.
• External links.
• Comments.
• Other product-related information.

Users are responsible for ensuring that the information they submit is accurate to the best of their knowledge and that they have the necessary rights to use the content. Probrou does not guarantee the accuracy, authenticity, legality, quality, safety, availability, or performance of products or product-related information submitted by users or third parties.

4.1 Digital Storefronts

Probrou may provide a Store feature that allows users to create digital storefronts and showcase products. A Store may allow a Store Owner to:

• Create a Store profile.
• Display Store information.
• Add products.
• Upload product images.
• Add product descriptions.
• Display product prices.
• Provide product information.
• Receive customer inquiries.
• Communicate with customers.
• Manage Store content.
• Use other Store features made available by Probrou.

4.2 Store Creation and Eligibility

Any Probrou user who:

• Has an active Probrou account.
• Meets applicable age and legal requirements.
• Pays the applicable Store or platform fee.
• Accepts the applicable Store Owner Terms & Conditions.
• Provides information required for Store creation.
• Agrees to comply with these Terms and applicable laws.

may create and operate a Store, subject to the availability of the Store feature. Creating a Store does not necessarily require the user to be an incorporated company, registered company, or particular business entity unless such status is required by applicable law. Individuals, businesses, merchants, creators, and other eligible Probrou users may create Stores where legally permitted. Payment of a Store fee does not constitute approval, verification, certification, endorsement, or guarantee of the Store Owner, business, products, or services by Probrou.

4.3 Store Owner

A person who creates or manages a Store is a Store Owner. Store Owners are responsible for their Store, products, information, communications, and activities.

4.4 Shop Now

Probrou may provide a “Shop Now” option for products displayed through Stores. “Shop Now” is intended to allow users to view product information and/or connect with the relevant Store Owner. Selecting “Shop Now” does not automatically constitute:

• An order.
• A purchase.
• A payment.
• A booking.
• A completed transaction.

unless Probrou expressly states otherwise for a particular service.

4.5 Store Communication

Users may communicate directly with Store Owners through available Probrou features. Communication may include discussions about:

• Product availability.
• Product specifications.
• Product variations.
• Pricing.
• Location.
• Delivery.
• Pickup.
• Payment arrangements.
• Returns.
• Refunds.
• Warranty.
• Other transaction-related matters.

Probrou provides digital storefront, product discovery, and communication functionality. Unless expressly stated otherwise, Probrou is not:

• The seller of Store Owner products.
• The manufacturer of Store Owner products.
• The supplier or distributor of Store Owner products.
• The owner of Store Owner products.
• The delivery provider for Store Owner products.
• The agent of a Store Owner.
• The guarantor of a Store Owner.
• A party to a direct transaction between a Store Owner and customer.

Unless Probrou expressly provides a particular service, Probrou does not:

• Take possession of products.
• Determine Store Owner product prices.
• Guarantee product availability.
• Deliver products.
• Issue sales invoices on behalf of Store Owners.
• Provide product warranties.
• Process product returns.
• Provide product refunds.
• Guarantee product quality or safety.
• Guarantee completion of a customer–Store Owner transaction.

Any purchase, payment, delivery, pickup, invoice, return, refund, warranty, replacement, or other transaction arrangement is between the customer and Store Owner unless Probrou expressly provides a service covering such activity.

Customers and Store Owners are responsible for their own transactions and agreements. Before completing a transaction, customers should review relevant information and communicate with the Store Owner where necessary. Customers and Store Owners may independently agree on:

• Price.
• Quantity.
• Availability.
• Product specifications.
• Delivery.
• Pickup.
• Payment.
• Invoice or receipt.
• Return conditions.
• Refund conditions.
• Cancellation.
• Warranty.
• Replacement.
• After-sales service.

Probrou does not guarantee that a customer or Store Owner will complete a transaction. Any dispute relating to a direct transaction should primarily be resolved between the customer and Store Owner. Probrou may take platform-level action where an account, Store, product, or content violates these Terms or applicable policies. Such action does not make Probrou a party to the underlying transaction.

Store Owners are responsible for everything associated with their Store. Store Owners must:

• Provide accurate Store information.
• Provide accurate product information.
• Provide accurate prices.
• Provide truthful descriptions.
• Maintain reasonable availability information.
• Have the necessary rights to list and promote products.
• Comply with applicable laws.
• Obtain required licenses and permissions.
• Comply with applicable GST and tax requirements.
• Comply with applicable consumer protection requirements.
• Comply with applicable product safety requirements.
• Comply with advertising requirements.
• Handle customer inquiries appropriately.
• Honor commitments made directly to customers.
• Handle applicable delivery or pickup arrangements.
• Provide applicable invoices or receipts.
• Handle applicable returns and refunds.
• Honor applicable warranties.
• Respect intellectual property rights.

Store Owners must not misrepresent their identity, business, products, prices, licenses, registrations, qualifications, or legal status.

Store Owners are responsible for determining whether GST registration, tax registration, invoicing, licenses, permits, product approvals, consumer protection obligations, or other regulatory requirements apply to their activities. Store Owners must comply with applicable laws relating to:

• Their business.
• Products.
• Services.
• Advertising.
• Sales.
• Transactions.
• Taxation.
• GST.
• Invoicing.
• Consumer protection.
• Product safety.
• Licensing.
• Other applicable regulatory requirements.

Where required by law, Store Owners are responsible for obtaining and maintaining appropriate registrations, licenses, permits, tax registrations, and other approvals. Probrou does not determine whether a particular Store Owner is required to register for GST or another tax or regulatory system. Store creation or payment of a Store fee does not constitute tax, GST, legal, or regulatory approval by Probrou. Store Owners should obtain professional legal, tax, GST, or accounting advice where necessary.

Customers are responsible for exercising reasonable care when interacting with Store Owners and considering a purchase. Customers should:

• Review product information.
• Confirm product availability.
• Confirm pricing.
• Confirm delivery or pickup arrangements.
• Confirm payment arrangements.
• Review applicable return or refund conditions.
• Request appropriate invoices or receipts where applicable.
• Make their own purchasing decisions.

Customers should avoid providing unnecessary sensitive personal information to Store Owners.

Probrou may provide eligible users with access to the Probrou API for supported purposes. The API may allow users to upload products to their Probrou account or Store where supported. Users may integrate the API with their website, application, software, script, bot, automation system, product management system, or other compatible technology. Each user may receive an API key associated with their Probrou account. Users are responsible for keeping API keys secure and for all activity performed using their API keys.

The API may have usage limits, including a limit of 1,000 requests or product uploads per user per day, unless Probrou specifies otherwise. Users must not attempt to bypass, manipulate, or circumvent API limits or security measures.

Products uploaded through the API may include:

• Product name.
• Product description.
• Product image.
• Product price.
• Affiliate link.
• External product link.
• Other supported information.

Probrou may validate submitted links or content and may reject content identified as malicious, unsafe, fraudulent, misleading, or otherwise prohibited. Use of the Probrou API is also governed by the separate Probrou API Terms / Acceptable Use Policy. Where an API-specific conflict exists, the API Terms apply to the extent of that conflict. Probrou may update, restrict, suspend, or discontinue API features, endpoints, requirements, or limits where reasonably necessary.

Users and Store Owners must not:

• Share harmful, illegal, fraudulent, misleading, or spam links.
• Upload illegal products or services.
• Upload counterfeit products.
• Upload stolen or unlawfully obtained products.
• Publish fraudulent product information.
• Publish fake advertisements.
• Use intentionally misleading prices.
• Make false or deceptive product claims.
• Misrepresent a Store or business.
• Impersonate another person or business.
• Use another person's account without authorization.
• Upload content without necessary rights.
• Upload copyrighted material without authorization.
• Infringe trademarks or other intellectual property.
• Engage in harassment, threats, abuse, bullying, or hate speech.
• Distribute malware or phishing content.
• Attempt to defraud users or Store Owners.
• Manipulate platform functionality.
• Circumvent security controls.
• Circumvent API limits.
• Access another user's account or data without authorization.
• Use Probrou for unlawful activities.
• Facilitate prohibited transactions.
• Violate applicable laws.
• Provide knowingly false information where verification is required.

Probrou may remove prohibited content, restrict functionality, suspend accounts, disable Stores, revoke API access, or terminate accounts where permitted by applicable law.

12.1 Accurate Information

Users must provide accurate and truthful information where required, including:

• Name.
• Email address.
• Date of birth.
• Product information.
• Product prices.
• Product descriptions.
• Product links.
• Store information.
• Business information where applicable.
• Other required information.

Users are responsible for keeping their information reasonably accurate and current.

12.2 No Illegal Content

Users must not upload, promote, advertise, or distribute illegal products, services, content, or links.

12.3 No Fake or Misleading Content

Users must not publish:

• Fake advertisements.
• False product claims.
• Misleading prices.
• Fraudulent affiliate links.
• Misleading Store information.
• Deceptive content.

12.4 Copyright Responsibility

Users are responsible for ensuring that they have the necessary rights to upload, submit, display, or share content. This includes:

• Images.
• Videos.
• Product descriptions.
• Logos.
• Trademarks.
• Reviews.
• Other creative material.

12.5 API Responsibility

Users are responsible for all activity performed using their API keys and must keep their API credentials secure.

12.6 User Accountability

Users are responsible for content and information they post, upload, submit, or share through Probrou, including content submitted through the API and Store functionality.

Probrou may offer:

• Subscriptions.
• Premium features.
• Store plans.
• Store/platform services.
• Other paid services.

By purchasing a paid Probrou service, you agree to pay the applicable price displayed during the relevant purchase or enrollment process. Subscriptions may automatically renew where applicable unless cancelled before the next billing cycle. Probrou may change subscription prices, Store fees, plans, features, limits, or other charges. Changes generally apply to future purchases or billing periods where applicable. Failure of payment may result in suspension or removal of applicable paid features.

Probrou may charge Store Owners fees for creating, maintaining, upgrading, or using Store functionality. Applicable fees, plans, billing periods, limits, and features will be disclosed through the applicable Probrou interface or service. Store Owners are responsible for paying applicable Probrou Store fees. Store fees paid to Probrou are separate from payments made directly between customers and Store Owners for products. Unless expressly stated otherwise, Probrou does not collect or process the purchase price of products sold directly by Store Owners.

Payments for subscriptions are generally final and non-refundable except where a refund is required by applicable law or provided under Probrou's Refund Policy. Store-related fees are subject to the applicable Store pricing and refund terms. Payments made directly to Store Owners for products are not payments made to Probrou. Unless Probrou expressly provides a product transaction or refund service, product returns, cancellations, refunds, replacements, and warranty matters must be handled directly between the customer and Store Owner. Where a payment made to Probrou qualifies for a refund, eligible refunds may be processed using the original payment method or another method reasonably determined by Probrou.

Payments for Probrou services may be processed by third-party payment service providers. Probrou does not ordinarily store users' credit card numbers, debit card numbers, CVV numbers, UPI PINs, or other sensitive payment credentials. Payment information may be handled by the applicable payment service provider according to its policies and security practices. Payments arranged directly between customers and Store Owners may be handled through payment methods independently selected or arranged by those parties. Unless expressly stated otherwise, Probrou does not act as the payment processor for direct product-sale transactions between Store Owners and customers.

Probrou may contain or display links to:

• Third-party websites.
• Online marketplaces.
• Affiliate merchants.
• Affiliate networks.
• Payment providers.
• Store Owner websites.
• Other third-party services.

Probrou does not control third-party websites, merchants, affiliate programs, products, or services. The presence of a link, affiliate link, product, Store, or third-party service on Probrou does not necessarily constitute an endorsement or guarantee by Probrou. Users are responsible for reviewing the applicable third-party terms and policies before interacting with third-party services.

Store Owners are responsible for information displayed through their Stores. Store information may include:

• Store name.
• Store description.
• Business information.
• Product names.
• Product descriptions.
• Product images.
• Product prices.
• Availability information.
• Other supported information.

Probrou may rely on information submitted by Store Owners. Probrou does not guarantee that Store or product information is complete, accurate, current, authentic, or error-free. Probrou may remove, restrict, hide, or disable Store or product content where reasonably necessary for:

• Platform operation.
• Security.
• Fraud prevention.
• Legal compliance.
• Policy enforcement.
• Protection of users.
• Protection of Probrou.

Probrou may use automated systems, manual review, reports, or other mechanisms to identify content or activity that may violate these Terms, applicable policies, or applicable law. Probrou may:

• Remove content.
• Hide products.
• Restrict product visibility.
• Disable Stores.
• Restrict Store features.
• Restrict communication features.
• Disable API access.
• Require additional verification.
• Suspend accounts.
• Terminate accounts.

Probrou does not guarantee that every violation or harmful activity will be detected immediately. The absence of immediate action does not mean that Probrou has approved or endorsed content.

To the extent permitted by applicable law, Probrou shall not be responsible for:

• Business losses.
• Financial losses.
• Loss of profits or commissions.
• Indirect, incidental, special, or consequential damages.
• Disputes between customers and Store Owners.
• Product quality issues.
• Product availability issues.
• Product defects.
• Product safety issues.
• Delivery or pickup problems.
• Payment arrangements between customers and Store Owners.
• Invoices issued or not issued by Store Owners.
• GST, tax, licensing, or regulatory obligations of Store Owners.
• Returns, refunds, replacements, or warranties handled by Store Owners.
• Fraud or misconduct independently committed by users or Store Owners.
• Third-party products or services.
• Affiliate program disputes.
• Affiliate commission or payment failures.
• Third-party websites or links.
• User-generated content.
• Losses arising from misuse or unauthorized sharing of API credentials.
• Problems caused by a user's website, application, script, bot, or API integration.

Probrou does not guarantee that the platform, Stores, products, links, communications, or other content will always be:

• Available.
• Accurate.
• Secure.
• Uninterrupted.
• Error-free.
• Complete.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

The Probrou name, logos, trademarks, designs, software, API technology, documentation, user interface, and related branding are owned by Vitledg or their respective rights holders. Users retain ownership of content they upload or submit, subject to the rights granted to Probrou under these Terms.

By uploading or submitting content to Probrou, including through Stores, API services, posts, videos, reviews, or other features, users grant Probrou a non-exclusive, worldwide, royalty-free license to host, store, process, display, distribute, and promote that content as reasonably necessary to operate, maintain, secure, improve, and promote the platform and its features.

Store Owners represent that they have the necessary rights to use business names, logos, product images, product descriptions, trademarks, photographs, videos, and other content submitted to their Stores. Users must not copy, reproduce, distribute, modify, reverse engineer where prohibited by applicable law, or misuse Probrou's intellectual property without authorization.

Users are responsible for maintaining the confidentiality of their account credentials. Store Owners are responsible for protecting access to their Stores. API users are responsible for protecting their API credentials.

Users should immediately take appropriate action if they suspect unauthorized access to their account, Store, or API credentials. Where available, users should change passwords, regenerate API keys, or use other security controls. Users should notify Probrou through official support channels if they believe their account, Store, or API credentials have been compromised.

Your use of Probrou is also governed by the Probrou Privacy Policy. Information may be collected, stored, transmitted, and processed as described in the Privacy Policy and as reasonably necessary to provide, secure, operate, maintain, and improve Probrou. This may include information relating to:

• User accounts.
• Content.
• Affiliate links.
• Products.
• Stores.
• Store Owners.
• Customer–Store communications.
• API usage.
• Payments for Probrou services.
• Technical and usage information.

Users and Store Owners should avoid sharing unnecessary sensitive personal information through Probrou.

Probrou may suspend, restrict, disable, or permanently terminate accounts, Stores, API access, or other functionality where a user or Store Owner:

• Violates these Terms.
• Violates applicable Probrou policies.
• Violates the API Terms.
• Engages in fraudulent activity.
• Uploads prohibited content.
• Operates a prohibited Store.
• Violates applicable laws.
• Creates security or safety risks.
• Abuses Probrou functionality.

Probrou may remove or restrict products, affiliate links, Store information, posts, videos, comments, or other content. Where permitted by applicable law, Probrou may take action without prior notice when immediate action is reasonably necessary.

A user may stop using Probrou at any time. Probrou may suspend, restrict, disable, or terminate an account or Store in accordance with these Terms. Termination may result in loss of access to:

• Account features.
• Store features.
• Products.
• Content.
• API access.
• Premium features.
• Other Probrou services.

Termination does not eliminate obligations or liabilities that arose before termination.

Probrou may update these Terms from time to time. Updated Terms may be published:

• Within the Probrou application.
• On the official Probrou website.
• Through another appropriate Probrou service.

Where reasonably required, Probrou may provide notice of material changes through an appropriate method. Continued use of Probrou after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permitted. The remaining provisions shall continue in effect.

These Terms, together with the applicable:

• Privacy Policy.
• Refund Policy.
• Probrou API Terms / Acceptable Use Policy.
• Store Owner Terms & Conditions.
• Community Guidelines.
• Other policies expressly incorporated into these Terms.

constitute the applicable agreement governing your use of Probrou and its relevant services. Where a specific Probrou service has additional terms, those additional terms may also apply.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Karnataka, India, subject to any applicable legal requirements that provide otherwise.

If you have questions, concerns, or requests regarding these Terms & Conditions, please contact Probrou through the official support channels.

Email: support@probrou.com